Data privacy policy

1. Privacy and Security Policy

The following information regarding our Privacy Policy reflects the commitment of IDIM GESTION DENTAL SL to maintaining and guaranteeing secure business relationships through the protection of personal data, safeguarding the right to privacy of each user of our services. This document explains how we use the personal data of the users of this web portal.

2. Definition of Personal Data

“Personal Data” refers to any information relating to an identified or identifiable natural person. This includes, among others, first and last names, postal and email addresses, as well as telephone numbers.

3. Processing and Purposes of the Collected Data

Any personal data provided to us when visiting any of our web portals or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail below all the purposes for which IDIM GESTION DENTAL SL uses personal data as the data controller:

• To manage registration forms so that users can become registered users and access our services, as well as to contact them and respond to any queries raised or send commercial information about new products and company updates.
• Another purpose for collecting data is to respond to inquiries submitted via contact forms. The data obtained through this channel is used to reply to the users themselves, send them commercial information, and include them in our distribution list.

IDIM GESTION DENTAL SL will inform all users of the non-mandatory nature of collecting certain personal data, except in fields where otherwise indicated. However, failure to complete such data may prevent IDIM GESTION DENTAL SL from providing all services linked to that data, releasing us from any liability for the non-provision or incomplete provision of these Services.

The user is responsible for providing true data and keeping it updated. Therefore, IDIM GESTION DENTAL SL reserves the right to exclude from services and cancel the service of any user who has provided false data, without prejudice to any other actions that may be applicable by Law.

4. Lawfulness of Processing Your Data

The legal basis for processing your data is to respond to inquiries raised through the website, which constitutes the application of pre-contractual measures at the request of the data subject.

5. Data Retention Period

The data will be kept for the period necessary to respond to the inquiries.

6. Disclosure of Your Personal Data to Third Parties

Your personal data will not be disclosed to any third party. In the event that it becomes necessary to share your information with a third party, your consent will be requested beforehand.

7. Security of Your Personal Data

IDIM GESTION DENTAL SL is particularly concerned with ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties; for instance, our web portals utilize HTTPS data encryption protocols.

8. Information on the Use of Cookies

By merely visiting this web portal or using the services of IDIM GESTION DENTAL SL, no personal data that identifies a User is automatically recorded. However, we inform you that “cookies” are used during website browsing. Cookies are small data files generated on the user’s computer that allow us to obtain the following analytical information:

1. a) The date and time of access to the Website, allowing us to identify peak hours and make the necessary adjustments to avoid saturation issues during our busiest times.
2. b) The number of daily visitors to each section, allowing us to identify the most successful areas and increase as well as improve their content, ensuring users get a more satisfactory result and improving the layout of the contents.
3. c) The date and time of the user’s last visit to the Website to perform analytical and statistical studies on website usage.
4. d) Security elements involved in controlling access to restricted areas.

For more information, please visit our cookies policy.

9. Users’ Rights

All users can exercise any of the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, erasure, data portability, and objection. You may do so by writing to IDIM GESTION DENTAL SL, located at PLAZA DE AMERICA 5 CP 46004, VALENCIA, or by sending an email to america@nuevaweb.idim.es. If you deem it appropriate, you may file a complaint with the Spanish Data Protection Agency (AEPD) to safeguard your rights.

10. Do you wish to stop receiving information from us or revoke your consent?

Any user may object to the use of their information for advertising purposes, market research, or satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, they must send an email to america@nuevaweb.idim.es. When receiving advertising via email, you may also object directly from said email by clicking on the link provided therein and following the instructions provided.

11. Changes to the Privacy Policy

Our Privacy Policy may undergo updates due to legal modifications and requirements, as well as improvements and changes included in the way we offer and provide our services and application features. Therefore, we recommend that you visit and review our Privacy Policy periodically to stay informed about the latest changes that may have been incorporated. In the event that these changes affect the consent previously granted by the user, a separate and independent notification will be sent to request it once again.

If while reading this you have any questions or queries regarding our Privacy Policy, or if you wish to exercise any right or action regarding your personal data, please contact us at the following email address: america@nuevaweb.idim.es.